Terms & Conditions

This website and the information on it has been produced with the best interests of customers in mind. However, we cannot be held responsible for the accuracy of the information provided. Any copying, transmission or re-transmission of the same requires the prior written approval of Siobhán Shinnors Licenced Medical Herbalist, Nutritionist & Yoga Therapy.

Medical Information
The information on this website should be used for guideline purposes only and should not be considered as medical advice or used to self-diagnose. If you are taking medication of any kind, it is best to check with a qualified medical practitioner / consult Siobhán Shinnors Licenced Medical Herbalist, Nutritionist & Yoga Therapy before you purchase products from this website for any condition. It is important that you read and understand the label/packaging of any product you purchase from Siobhán Shinnors Licenced Medical Herbalist, Nutritionist & Yoga Therapy before consumption. The onus is on the customer to ensure the product is safe for them to use.  

Personal Information

All data collected and supplied by each patient is stored in accordance with data privacy policy and handled with the utmost care and sensitivity.  

Consultation Booking & Cancellations

All consultations are booked online or in person with Siobhan Shinnors Licenced Medical Herbalist, Nutritionist & Yoga Therapy.  No contract is in place until your appointment is confirmed and paid for.  Cancellation policy requires 36 hours’ notice for all consultations with duration of 1hr and 24 hrs notice for shorter consultations.   Failure to do so results in the loss of your fee.  In Exceptional circumstances, exceptions maybe exercised solely at the discretion of Siobhan Shinnors Licenced Medical Herbalist, Nutritionist & Yoga Therapy.   If your appointment needs to be cancelled by the clinic, for whatever reason, a full refund will be given in the same format it was paid.  

Online Courses & Yoga Videos

Taking courses online – the onus is on the customer to ensure they are practising with a safe limit any advice provided.  The information on all courses should be used for guideline purposes only and should not be considered as medical advice or used to self-diagnose. If you are taking medication of any kind, it is best to check with a qualified medical practitioner / consult Siobhán Shinnors Licenced Medical Herbalist, Nutritionist & Yoga Therapy to ascertain suitability.  Yoga videos and healthcare courses will be available for 6 months.  The majority of content is available online only. Some course material may be available for download and this will be indicated within the course structure.  There are no refunds on courses paid for.   In exceptional circumstances and within 5 days of purchase refunds may be granted at the discretion of Siobhan Shinnors Siobhán Shinnors Licenced Medical Herbalist, Nutritionist & Yoga Therapy

Online Promotions & Email Offers
Where we have a promotion, such as a discount off a product, or a free gift with each purchase, these offers are only available online, and not in any of our shops, unless otherwise indicated. This refers to communication about the offer either on the website, by email or both. Discounted products can not be further discounted by use of a promotion code. In the event of this occurring, the order will not be processed.

Products and Pricing
Products may be withdrawn for sale from this website at any stage without any prior notification. We also reserve the right to amend prices of products without prior notification. All prices on this website are in Euro, and that is what will be deducted from your debit/credit card. If you are purchasing using a non-Euro credit card (e.g. sterling) the exchange rate is applied by your bank and not by Siobhán Shinnors Licenced Medical Herbalist, Nutritionist & Yoga Therapy.

Shop Products & Herbal Formulas

Herbal formulas may change and update without prior notice.  This will be adjusted and clearly labelled on site and on the product label.  This may be because certain herbs may become unavailable or a particular formula improved.  

Ordering
Once you have entered your personal details including debit/credit card information, and have proceeded past the checkout stage of the purchase process, it is deemed that you wish to purchase the product or products in the shopping cart. It is also assumed that you wish to have your debit/credit card deducted accordingly.

The “My Account” feature
If you decide to opt in to the “my account” feature, your billing and shipping details are stored as well as your previous purchase information. CREDIT CARD/DEBIT CARD information is NOT stored, for your security. Siobhán Shinnors Licenced Medical Herbalist, Nutritionist & Yoga Therapy may decide to use your purchase information for future offers or promotions, see our privacy policy.

Contract
No contract will subsist between you and Siobhán Shinnors Licenced Medical Herbalist, Nutritionist & Yoga Therapy for a sale to you of any product or service until you have received an email confirming that we have dispatched your order.

SHIPPING & Delivery
Products are delivered on the premise that they are for your own personal consumption, and not for re-sale. We will dispatch products within 6 working days, and use the national postal service or a courier company for delivery. Courier companies require a signature for proof of delivery. Liquids to not ship outside of Republic of Ireland.  We reserve the right to change shipping rates at any time.  

Shipping rates – 

Ireland & Northern Ireland – very light €5.50 (under 100g) / Light €6  (100g – 200g) / Heavy €10 (200g – 2kg)

UK – very light €6 (under 100g) / Light €6  (100g – 200g) / Heavy €10 (200g – 2kg)

Europe – very light €10 (under 100g) / Light €10  (100g – 200g) / Heavy €15 (200g – 2kg)

Liquids to not ship outside of Republic of Ireland. 

RETURNS

Products can be returned if unopened within 10 days of receipt of the product.  The customer is responsible for return postage.  If in the unfortunate circumstances items have been damaged in transit please send images to info@yogaherbalist.ie.  Proof of damage must be provided and contact made with the company soon after receipt of the product.  A full refund will be issued or a replacement as the customer requests.   

Privacy
As a visitor of and/or a customer to this website, we will respect your privacy. We have published our Privacy Policy here for more information.

Security
Debit and Credit card deductions are taken in real-time using our secure payment partners, Stripe and Paypal. Your security is very important to us.

Limitation of Liability
To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the website, any changes to the website, any material or data sent or received or not sent or not received or for any of the above-mentioned damages that result from the use or inability to use the products.

Modification of Terms
We reserve the right to change the terms of use or policies at any time and to notify you by posting an updated version of the terms of use on this website.